Majority of our items are available to be shipped in 24 to 48 hours from the order date.
On rare occasions some items are sold out faster than we can re-order them and will be placed on backorders. You will receive an email notification when an item is backordered or out of stock.
Customer may return the product purchased from Mall-Mart
within thirty (30) days of delivery of the order. Products with Manufacturer Warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions.
Customer may request a replacement product
20% restocking fee applied to your return. Shipping cost is non refundable.
Items with manufacturer's defects:
Please return the defective product and we will promptly ship you a replacement.
Items returned as defective that are found to not be defective will incur a 20% restocking fee for the returned unit, therefore we suggest contacting the manufacturer as listed in your owners manual for support prior to requesting a return authorization. All of the defective cellular phones must be returned to the manufacturer.
Refunds will not be issued if a return is made without an RMA number.
Refunds will not be issued if a return is made without an RMA number or after 14 days of delivery of the order.
Shipping charges are not refundable.
*** Please note that all returns that will be shipped without a valid RMA number will be refused and package will go back to the sender.
We recommend returns be made via FedEx insured freight only.
Mall-Mart accepts no responsibility for loss or damage items in return transit. Please, allow up to 5 business days to process your returns.
You are responsible for all freight charges.
Damaged or Lost Packages
Mall-Mart insures all packages before shipping for the full value of the order. If your order was lost or damaged a claim needs to be filed with FedEx. To file a claim please contact FedEx at 800-463-3339 You will need to provide the tracking number and proof of purchase. For proof of purchase you may use your order confirmation email. ALL Claims must be filed within 21 days or sooner. Claims filed after 21 days will be denied.
Can I purchase in Bulk and receive a Discounted Price ?
The answer is Yes !!!
We do offer bulk discounts for those who wish to purchase 10 or more items in a single order.
All inquires should be emailed: email@example.com
Please include the desired item you wish to purchase and the quantity.
What are "Factory-Reconditioned" products?
Customers return products for many reasons: a customer may change his or her mind, not like the product, or have difficulty operating it. Whether it is returned a month later or only the very next day, such an item must be identified as reconditioned or refurbished to be resold.